Mélida Ostatua has been awarded the tourism accessibility seal by the Department of Industry, Commerce, and Tourism of the Basque Government.

This certificate establishes that Melida Ostatua is accessible for persons with PHYSICAL, VISUAL, AND AURAL FUNCTIONAL DIVERSITY. It is also adapted for persons with INTELLECTUAL FUNCTIONAL DIVERSITY.

Please let us know when making your reservation if you would like an adapted room.

Contact method for deaf people

If you have hearing difficulties, you can contact Melida Ostatua directly as follows:

e-mail: melidaermua@gmail.com
SMS: to mobile number 620 444 115
Fax: 943 03 05 26

Or you can use the services of the Deaf people’s intermediation Centre, as follows:

Textphone: 901 55 88 55
SMS: 610 444 991
e-mail: cii@sertel.es
fax: 901 51 50 11